Privacy policy

This privacy policy informs the user of the policies of ResilienceWorks regarding the collection, use and disclosure of Personal Information received from users of the Website.

ResilienceWorks uses Personal Information of users only for providing services and improving the Site. By using the Website, users agree to the collection and use of information in accordance with this policy.

Information Collection and Use
While using the Website, ResilienceWorks may ask the user to provide certain personally identifiable information that can be used to contact or identify the user. Personally identifiable information may include, but is not limited to the user's name ("Personal Information"). ResilienceWorks also asks for demographic information including but not limited to the age, gender, relationship status of the user. These will be used by counsellors to help the user more effectively, and may also be used to customise resources presented to the user. No identifiable information will be shared with a third party.

Log Data
ResilienceWorks collects information that the user's browser sends whenever the user visits the site ("Log Data").

This Log Data may include information such as the user's computer's Internet Protocol ("IP") address, browser type, browser version, the pages of the ResilienceWorks Website visited by the user, the time and date of the user's visit, the time spent on those pages and other statistics.

In addition, ResilienceWorks may use third party services such as Google Analytics that collect, monitor and analyze this data.

ResilienceWorks may use the user's Personal Information to contact the user with newsletters, marketing or promotional materials and other information that may be relevant for the user. ResilienceWorks will also use it to notify the user regarding the user's counselling interactions and to request for user's feedback.

ResilienceWorks uses "cookies" to collect information. (Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to the user's browser from a web site and stored on the user's computer's hard drive.)

users can instruct their browsers to refuse all cookies or to indicate when a cookie is being sent. However, if the user does not accept cookies, the user may not be able to use some portions of the Site.

ResilienceWorks values the security of the user's Personal Information, however, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While ResilienceWorks strives to use commercially acceptable means to protect user's Personal Information, ResilienceWorks cannot guarantee its absolute security.

Changes to This Privacy Policy
This Privacy Policy is effective as of 1st March 2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

ResilienceWorks reserves the right to update or change its Privacy Policy at any time and the user is expected to check this Privacy Policy periodically. The user's continued use of the Service after ResilienceWorks posts any modifications to the Privacy Policy on this page will constitute the user's acknowledgement of the modifications and user's consent to abide and be bound by the modified Privacy Policy.